All About BTC, LTC, ETH mining as well as other alternative crypto currencies
It seems that the ASIC mining harwdare manufacturer BFL has resumed operations butt should you care at all about that? Butterfly Labs has outdated Bitcoin mining hardware, so no reason to order the 700 GHS Monarch Bitcoin mining cards or the cloud mining plans at $2.75 per GHS. If you however have ordered any of their mining hardware and/or service before BFL was closed a few months ago you might want to submit a request for a refund. After all there is still some chance that you may at least get your money back, below is a quote of the official information regarding refunds from BFL:
Refund and rebate payments will be processed in the order received (including those on hold during the FTC action). We will resume paying refunds and rebates as soon as we’re operationally ready. We anticipate being able to start paying refunds in bitcoin in January. Because the cost of the Temporary Receivership and our legal defense against the FTC have consumed a substantial portion of our cash reserves, we anticipate being able to resume cash refund and rebate payments in late January or February.
Now, if you are thinking that the situation with Alpha Technology and their Viper Scrypt ASCI miners still not shipping, what should you think about the situation MAT (Mining Asics Technologies). According to the new information released by the company they have received their first ASIC chips at the beginning of August and by the end of the month and early September they were already releasing videos of some of their products hashing. On the company’s website we’ve seen an estimated shipping date announced as 15.09.2014 for the smaller Scrypt ASIC miners and “estimated shipments Q3 of Year 2014” for the first batch of devices from the more powerful units.
On 19.09.2014 MAT has released a news update stating that the after some delays the “shipping for our first customers will start on 26.09.2014”. On 08.10.2014 there was another news update saying that the company has already started shipping the previous week, however they have apparently found a software bug that they need to fix and are stopping the shipments meanwhile with a promise to maybe start shipping again next week. Now, why would they need to stop shipping if it is a software bug, it has been a while since all of the more serious ASIC crypto miners can be software (firmware) updated by the user. Furthermore how and why they find a software bug after a bit over a month of testing that they should have already been done since they got their first miners working. It all seems like they are buying some time as nobody has yet reported of receiving a miner from them, and if somebody did get a unit if it had a serious problem that needed manual intervention from MAT that would mean the device need to be sent back to them for a fix.
As you would expect from an ASIC manufacturer the communication with customers is lacking, we are used to seeing this, even though this is clearly not the right way to go and treat your customers that have paid you thousands up front. No wonder that people are not happy, but then again we are seeing a similar situation with other companies such as Alpha Technologies or even KnCMiner, not to mention BFL. Clearly if companies in this business want to keep their customers happy and returning for more they need to be more open and responsive to customer questions, not to mention that they should not give promises that they might not be able to keep. Keeping your customers in the dark, not keeping promises and delaying your hardware without a detailed and on time explanation is clearly not the right way to do business in the crypto currency world.
The news agency Reuters has just reported that a U.S. court has shut down Butterfly Labs, a Missouri company, which the Federal Trade Commission (FTC) alleges for deceptively marketing Bitcoin mining hardware.
“The FTC’s complaint against Butterfly and its corporate officers alleges that the company charged consumers thousands of dollars for its bitcoin computers, called BitForce, but then failed to provide the computers until they were almost obsolete, or in many cases did not provide the computers at all.”
“Butterfly sold its computers from $149 to $29,899 based on the machines’ purported computing power. The FTC said that more than 20,000 consumers had not received the computers they purchases as of September 2013.”
At the time of writing this the Butterfly Labs’ website is still online and there is nothing official coming from the company as a response to the court ruling. We can’t say that we are surprised from this development as Butterfly Labs as one of the first makers of Bitcoin ASIC miners probably was not ready for the overwhelming user demand and a for months and years they literally failed to gt a hold of what was going on with the Bitcoin market and continued to take pre-orders of hardware that they were apparently not capable of delivering. We’ll see if other crypto currently mining hardware companies would suffer the same fate.