All About BTC, LTC, ETH mining as well as other alternative crypto currencies
KnCMiner has posted something interesting on Twitter in response to the story about them stopping to sell mining hardware to end users and focusing on building their data centers that was started by Bloomberd, apparently the company does not have such plans and is already working on something new to be introduced by the end of the year. It is a fact however that at the moment KnCMiner is not selling miners to customers, their Neptune Bitcoin miners and Titan Scrypt miners are not being sold – they are listed as out of stock. The cloud mining services that are apparently being offered are in fact also not being sold as no matter what location you set you cannot complete the purchase of hashrate (there is a mention about the cloud offer “available in select territories”, but no mention which ones if any). Furthermore many of the current customers are not happy with KnCMiner as they are failing to deliver on their promises, a lot of people are still waiting for their long promised bonus Bitcoin miners and many people still have not received their Titan Scrypt ASICs even though the we are already past the promised Q2/Q3 delivery. The people that have received their Titan miners are complaining from various issues and KNC is not issuing refunds even after failing to deliver on their promises. So with the current not so favorable situation for the company, even if they try to continue to sell mining hardware to end users they may find it hard to convince people to buy it…
KnCMiner continues to get a more and more unhappy customers due to the continuing issues with the Titan Scrypt ASIC miners and the way the company seems to be treating their customers. Lately KNC has announced that they do plan to move from selling mining hardware to end users to making mining hardware for their own data center and to mine crypto currencies themselves. They have stopped accepting new orders from customers a while ago, their announced KNC Cloud mining plans were most likely just a PR move as the company most likely does not want to sell cloud mining hashrate to customers, though they apparently do still have the offer “available” for on their website.
Back to the company’s Titan Scrypt ASIC miners, it seems that the shipping of units is still going very slow and we are already past the promised Q3 delivery for Batch 1 units. The people that were lucky enough to get their units already report a lot of issues and problems, both with the software and the hardware and apparently KNC is slow to respond to issues and it still refuses to offer refunds. Today KnCMiner has released a new firmware for the Titan miners that supposedly should improve stability and hashrate, and apparently it does help to increase hashrate. The latest update comes with the news that they “expect to deliver the remainder of batch 1 of the most efficient hardware miner on the market over the next three weeks to our customers”. Will this mean less unhappy customers, probably no, as there are people that are still expecting KNC to deliver on their promises made even before the drama with the Titan evens tarted.