Posts Tagged ‘MtGox BTC withdraws


In a previous statement regarding the situation with the suspended BTC withdraws at MtGox the company has said that this Thursday (today) they could restore the normal operations including BTC withdraws as they have worked on a workaround to prevent fraudulent use of the reported malleability issue with BTC transactions. Today however they have released an update on the situation and they still haven’t restored normal BTC withdraw operations while meanwhile the exchange rate of BTC at MtGox continues to fall and is closing to $100 USD mark. The good thing is that the exchange rate of BTC in other major exchanges has stabilized already and is not affected that much by MtGox’s very low rate because of the BTC withdraws being suspended there for a while already. Below is the official statement from MtGox from today:

Thank you for your patience this week while we are working on re-initiating bitcoin withdrawals. In addition to the technical issue, this week we have experienced some security problems, and as a result we had to relocate MtGox to our previous office building in Shibuya (details can be found here The move, combined with some other security and technical challenges, pushed back our progress.

As much as we didn’t want to only provide an “update on an update”, this is the current status. We are committed to solving this issue and will provide more information as soon as possible to keep everyone in the loop.

We are very sorry for the delays and deeply appreciate your kind understanding and continuous support.

Best regards,
MtGox Team


MtGox has released an official statement today that they will be resuming full operations soon as they have apparently implemented a solution that should enable withdrawals and mitigate any issues caused by transaction malleability. MtGox apparently has developed a workaround that will use a unique identifier created by Blockchain to show whether transactions have been modified or not. This is supposed to prevent any fraudulent use of the malleability issue and protect the assets of MtGox customers.

Resuming Withdrawals
With this new system in place, MtGox should be able to resume withdrawals soon. At the beginning we will do so at a moderated pace and with new daily/monthly limits in place to prevent any problems with the new system and to take into account current market conditions.

In order to launch the new system, we are going through the following steps:
– Re-indexing the entire Blockchain (approx. 32 million entries)
– Fully deploying the new NTX ID
– Implementing a new bitcoin withdrawal queue that needs to be tested
– We will update everyone again by Thursday at the latest.

Additionally, you may have noticed that we have added a new login system that sends you an email when you successfully access your account. This is an additional security layer, but as always we strongly encourage our customers to use the 2-step authorization options available in our Security Center.

Hopefully this will help in stabilizing BTC exchange rate in the next few days, especially after MtGox resumes full trading operations including BTC withdraws and this will calm the situation that has gone crazy. Bitstamp has already restored their automated Bitcoin withdraws, so this announcement from MtGox should also help in restore things back to normal.