Users of the Genesis Mining cloud mining service have reported that the last few days they did not get their regular daily payments. Today the company has revealed details for the reason of the payment delays and their plan to get back things to normal as soon as possible. It seems that on July 21st there has been a hacker attack that has resulted in some disruption on the normal operation of the cloud mining services though the actual mining operations have not been affected.

Every single one of our customers will receive their missing payouts as soon as we’re sure about the safety and integrity of our payment system. One of the advantages of the daily payout system is that it helps prevent actual losses, even in moments like these that cause delays.

The next payout is being scheduled, and all missing mining profits will be paid out to our users during the coming days. Genesis Mining will cover the full amount, and you will receive all of your payouts. The mining profits will be released gradually with the usual daily payouts, so you will receive two payouts a day instead of the usual single payout per day, until all missing payments are complete.

The good news is that things will get back to normal very soon and all payments due to users will be processed and sent, so no actual loses for anyone using the cloud mining services of the company, just a bit of inconvenient delay in getting paid.

– To read the full official explanation about the situations with the delayed payments…

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